Refund policy

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the proof of purchase. 

To start a return, you can contact us at info@storline.co.za Please note that returns will need to be sent to the following address: 

DIVERSICOR

Longlake Ext 19

Heaton Lane

Modderfontein

2090

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

If you experience any issues with your delivery including: missing, damaged, or incorrect items supplied then please notify us via email (info@storline.co.za) within 24 hours of receiving your order. To assist with our investigation into your issue, we must please receive clear images from you of the packaging (including the outer box, both top and bottom, and any labels on the box) along with your report of either the shortage or damage. Of key importance is to check if either the top or the bottom of the box has been opened somewhere along the delivery process. NB: Claims submitted after 24 hours from time of receipt of the parcel may not be eligible for review.

 
You can always contact us for any return question at info@storline.co.za